![]() What does the YV box report on the affected TV channels is signal strength/quality? (Ideally check and report numbers for all received multiplex frequencies). To identify the transmitter(s) and reception predictions via the Freeview website. Location? (approx we don't need your exact address). BT boxes are just rebadged Humax running the YouView soft/firmware that their YV retail boxes run. This is not something that BT can particularly help with as it is a Humax box issue and/or reception issue. ![]() Has anyone experienced similar issues or does anyone have any suggestions (other than contact BT which is my next step) Over the past week I've tried recording a few films late at night and they have all failed which does lead me to suspect a standby problem. When I start a recording and manually put the box in standby it continues to record. I've seen on other forums that people have had similar problems while recording when the box is in smart standby but it would definitely have been on when the recording of The Accountant started. ![]() 'Strike' recorded OK the film however, didn't. #BT YOUVIEW REVIEWS SERIES#I did a factory reset on the box a few days ago and set it to record 'Strike' via Series Link and a film, 'The Accountant' - both on BBC 1. ![]() High barometric pressure often causes signal loss and I thought that may have been the cause of the problem but even with low pressure I've been getting the same problem. In my case, they've been mostly films across a variety of channels including BBC1, E4, Film4 and, I think, one of the Sony channels. I checked the BT forum to see if others have had similar problems but they mostly seem to be Series Link related. In the past couple of weeks it has failed to record at least 10 programmes. I have a BT Humax DTRT4000 which is coming up to 2 years old. ![]()
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